Submissions/Engaging users on Wikipedia

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This is an accepted submission for Wikimania 2013.

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Engaging users on Wikipedia slides


Submission no. 
3054
Subject no. 
C1
Title of the submission
Engaging users on Wikipedia
Type of submission
presentation
Author of the submission
Fabrice Florin
Country of origin
USA
Affiliation
Wikimedia Foundation
E-mail address
fflorin@wikimedia.org
Username
Fabrice Florin (WMF)
Personal homepage or blog
@fabriceflorin on Twitter
Abstract

In this presentation, we will discuss findings from new engagement tools we recently released on Wikipedia: Notifications, Page Curation and Article Feedback. Our editor engagement team developed these features last year in collaboration with community members -- and we would like to share some of the lessons we learned from their use. For this talk, we will focus on 'positive engagement loops': workflows that invite users to contribute productively to Wikipedia -- with constructive feedback and interactions that keep them coming back. We will review some of these workflows and share observations on how they impact users in different ways. Through these case studies, we hope to identify best practices that could be applied to future engagement tools, to help more people improve Wikipedia together.

Detailed proposal

How can we engage users to contribute productively on Wikipedia?

In this presentation, we will discuss findings from new engagement tools we recently released on Wikipedia:

Our editor engagement team developed these features last year in collaboration with community members -- and we would like to share some of the lessons we learned from their use.

When we build new features like these, we aim to create 'positive engagement loops': workflows that invite users to contribute productively to Wikipedia -- with constructive feedback and interactions that keep them coming back.

We would like to review some of these workflows, which vary from one feature to another, and impact users in different ways. For example, the new 'thanks' feature in the Notifications tool aims to show gratitude to users who make valuable edits and encourage them to contribute more. And the personal note feature in Page Curation invites constructive interactions between reviewers and page creators.

Through these case studies, we hope to identify best practices that could be applied to future engagement tools, to help more people improve Wikipedia together.

Track
WikiCulture and Community
Length of presentation/talk
25 minutes
Language of presentation/talk
English
Will you attend Wikimania if your submission is not accepted?
Yes
Slides or further information (optional)


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  1. Howief (talk) 20:05, 29 April 2013 (UTC)
  2. Daniel Mietchen (talk) 00:48, 30 April 2013 (UTC)
  3. Vishnu (talk)07:54, 30 April 2013 (UTC)
  4. Trizek (talk) 09:40, 30 April 2013 (UTC)
  5. Ocaasi (talk) 14:31, 30 April 2013 (UTC)
  6. Tychay (talk) 22:58, 30 April 2013 (UTC)
  7. Steven (WMF) (talk) 23:00, 30 April 2013 (UTC)
  8. Ziko (talk) 18:02, 3 May 2013 (UTC)
  9. Graham87 (talk) 11:19, 5 May 2013 (UTC)
  10. Pginer (talk) 14:24, 29 May 2013 (UTC)
  11. Nennes (talk) 15:18, 27 July 2013 (UTC)
  12. Nicole Ebber (WMDE) (talk) 23:37, 31 July 2013 (UTC)
  13. Sebastian Wallroth (talk) 16:42, 7 August 2013 (UTC)
  14. Add your username here.